An AI-Automated CRM (Customer Relationship Management) is an advanced system that leverages artificial intelligence to streamline and enhance customer interactions and business processes. In our context, it refers to a platform that integrates AI capabilities with existing CRM and booking systems to automate various day-to-day tasks in sales and customer support.

We provide voice, SMS, webchat and email Ai assitants.

Our AI-Automated CRM connects to your existing CRM and booking platforms through open APIs. This integration allows our AI to access and utilize your customer data and scheduling information to perform a wide range of automated tasks.

Our system can automate several key tasks, including:
1. Answering incoming phone calls
2. Making outbound calls
3. Sending out emails
4. Replying to incoming emails
5. Managing web chat interactions
6. Handling SMS communications

The AI can:
- Answer incoming calls using natural language processing
- Understand customer queries and provide relevant information
- Transfer calls to human agents when necessary
- Make outbound calls for follow-ups, reminders, or promotional purposes

Yes, the AI is capable of:
- Engaging in real-time web chat conversations
- Responding to SMS messages
- Providing instant answers to frequently asked questions
- Escalating complex issues to human agents

Our AI system can:
- Send out automated emails based on triggers or schedules
- Read and comprehend incoming emails
- Generate appropriate responses to common queries
- Flag complex issues for human attention

1. **24/7 Availability**: The AI can handle customer interactions round the clock.
2. **Increased Efficiency**: Automates repetitive tasks, freeing up human agents for more complex issues.
3. **Consistency**: Ensures consistent responses across all communication channels.
4. **Scalability**: Can handle multiple interactions simultaneously, allowing for business growth without proportional increase in staff.
5. **Data-Driven Insights**: Provides valuable analytics on customer interactions and preferences.

While our AI-Automated CRM can benefit many businesses, it's particularly useful for companies that:
- Handle a high volume of customer interactions
- Need to provide support outside of regular business hours
- Want to improve response times and customer satisfaction
- Aim to optimize their sales and support processes

Our platform uses open APIs to connect with your current CRM and booking systems. This allows for seamless integration without the need to replace your existing infrastructure.

Yes, human oversight is still important. While the AI can handle many tasks autonomously, it's designed to escalate complex issues or unique situations to human agents. This ensures that customers receive the best possible service and that the AI's performance can be monitored and improved over time.

Security is a top priority. Our system adheres to industry-standard security protocols and data protection regulations. All data transmissions are encrypted, and we implement strict access controls to protect your customer information.

Absolutely! Our system is highly flexible and can be tailored to meet the unique requirements of your business. This includes customizing responses, setting specific automation rules, and integrating with your particular set of tools and platforms.

Log into the portal and click “create assistant” from there you will customize what you want your Ai assistant to say and do

You can customize any assistant you created by going back to the specific assistant and making changes to the assistants prompts and workflows.

When creating an Assistant you will be prompted to purchase a phone number. You will pick the area code you want to purchase and assign that phone number to your specific Ai assistant.